Shipping & Returns

Shipping Policy

Orders take 2-3 days to process and ship. Most orders placed Monday - Friday before 3pm MST are shipped out the same day, but we cannot guarantee this. We use major shipping carriers to quickly and securely deliver your items.
  

Shipping to the Continental 48 States

  • FREE standard ground shipping on orders over $50 
  • $7.00 standard ground shipping on orders under $49
  • Estimated Delivery: 4-7 business days


Shipping to Alaska, Hawaii or other U.S. Territories

  • $10.00 standard ground shipping on orders under 5 pounds
  • $20.00 standard ground shipping on orders over 5 pounds
  • Estimated Delivery: 7-12 business days

Shipping Outside U.S. Territories

  • $25.00 standard ground shipping on orders under 5 pounds
  • $50.00 standard ground shipping on orders over 5 pounds
  • Estimated Delivery: 12-15 business days  

Returns Policy

If you are dissatisfied with any product you purchased from our website, we want to make it right. We will replace the item you purchased with the same, or offer an equivalent value alternative if you email customerservice@apaxbd.com for a return authorization within 30 days of the purchase. If a replacement is not satisfactory, we will refund the purchase amount of your order when the unused portion is received.

Products should be returned here:

APAX USA, Inc.
Attn: Product Returns
4833 Front Street, #415
Castle Rock, CO 80104

If you purchased any of our products at one of our retail partner locations or websites and are not satisfied, we would still appreciate the opportunity to speak with you and offer a solution. Please call us at toll free 1-800-570-1356.