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If you are dissatisfied with any product you purchased from our website, we want to make it right. We will replace the item you purchased with the same, or offer an equivalent value alternative if you email customerservice@apaxbd.com for a return authorization within 30 days of the purchase. If a replacement is not satisfactory, we will refund the purchase amount of your order when the unused portion is received.
Products should be returned here:
APAX USA, Inc.
Attn: Product Returns
4833 Front Street, #415
Castle Rock, CO 80104
If you purchased any of our products at one of our retail partner locations or websites and are not satisfied, we would still appreciate the opportunity to speak with you and offer a solution. Please call us at toll free 1-800-570-1356.
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